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Deliver In-Office Call Reliability at Home – Tech Talk 9

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In this 15-minute Tech Talk, you'll discover how to upgrade your phone systems and contact centers to help meet the demands of an increasingly remote workforce. Josh Sordelet, Senior Global Solutions Architect at Equinix addresses related challenges and explores how you can ensure call quality and performance, and transition from on-premises to cloud-adjacent gear.

Highlights

  • An opportunity to learn more about leveraging adjacent architecture
  • We discuss how to add or migrate to UCaaS platforms for greater reliability and scalability
  • How to scale direct internet access and leverage internet avoidance