New Playbook

Consumer Retail – Create an Omnichannel Buying Experience for Greater Revenue and Profitability

This playbook outlines how retail organizations can leverage a marketplace of ecosystems (cloud, financial, advertising, social, mobile) to offer compelling new sales capabilities and experiences.

Highlights

  • Consumer retail requires optimized business architectures to create in-store and online customer experiences
  • Access the roadmap for transforming digital business from an Interconnection Oriented Architecture® (IOA®)
  • Learn how achieving these goals requires a platform that supports three critical elements