New Analyst report

IDC – Create exceptional customer experiences with data, AI and edge

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Learn how organizations are capitalizing on edge computing to fuel data-driven decisions and enhance user experiences across various touchpoints. Leaders from diverse industries are strategizing to extract value from data, emphasizing streamlined data management and security. This whitepaper underscores the vital role of data management and advanced analytics in delivering exceptional results, as well as the challenges that organizations may encounter on this journey.

Highlights:

  • Turn data into insights and action to enhance user experiences.
  • Leverage data analytics for retail, manufacturing, healthcare and beyond.
  • Use AI to improve interactions.
  • Understand data management challenges and benefits.
44% of organizations are investing in edge IT to create new customer experiences and improve engagement.
Data Source – IDC EdgeView 2023